Terms and Conditions

This website is operated by Convenient Corners, Inc. dba Keg N Bottle ("Keg N Bottle," "we," "our," or "us"). By accessing or using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

Keg N Bottle is a licensed retailer of alcoholic beverages. All products offered through this website are sold by Keg N Bottle in compliance with applicable federal, state, and local laws. By placing an order, you represent and warrant that you are at least twenty-one (21) years of age and legally permitted to purchase alcoholic beverages in your jurisdiction.

The customer is solely responsible for ensuring that the shipment of alcohol complies with their local and state laws. We reserve the right to refuse or cancel any order where shipment is prohibited by law, where product availability is limited, or where the order cannot be fulfilled in accordance with our policies.

Shipping Policy

You must be at least twenty-one (21) years of age to place an order. A signature from someone at least twenty-one (21) years of age is required upon delivery. Valid government-issued identification may be required at the time of delivery.

Alcohol shipments are available only to states and jurisdictions where permitted by law. The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws.

Our warehouse is located in Southern California. We do not ship outside the United States. We do not currently ship to the following states: MA, MI, MS, SC, TN, UT, MT, AR and AL.

We cannot ship to PO boxes or APO/FPO addresses. No shipments are delivered on Saturday or Sunday.

Orders placed on Saturday, Sunday, or holidays will begin processing the following business day. Please allow additional processing time during high-volume events and holidays, including Black Friday and Christmas.

We ship through FedEx, UPS, and GSO where available. Customers may choose Ground, Next Day Air, or Second Day Air shipping were permitted and available. Because all alcoholic deliveries require an adult signature and proof of ID, we highly recommend shipping your order to a business address to help prevent missed deliveries.

All Ground shipments typically take two (2) to ten (10) business days in transit. Transit times are determined by the carrier and may vary based on destination, weather, carrier delays, and other circumstances outside our control.

Please note that all orders shipping to Alaska and Hawaii are available only through 1-Day or 2-Day Air service. Standard Ground shipping is not available for these locations.

Next Day Air and Second Day Air orders are processed with our highest priority and will ship the following business day if the item is in stock. Your product will leave our warehouse the business day after your order is placed, subject to inventory availability. The cutoff time for all Next Day Air and Second Day Air orders is 4:00 PM PST.

We encourage customers selecting expedited shipping options to follow up with us, as real-time inventory updates may not always be available on the website.

Once your order has shipped, tracking information will be provided via email. Customers may track shipments through the carrier tracking link provided at checkout. If you experience any issues with your shipment, please contact us and we will be happy to assist.

Refund Policy

If you need assistance with an order or wish to request a refund, please contact our Customer Support team at customerservice@kegnbottle.com or call (619) 265-0482.

 

If an order has not yet shipped, you may be eligible for a refund, less any applicable payment processing fees, restocking fees, shipping fees, or other costs already incurred in processing the order.

 

If you have received your order and wish to request a return or refund, please contact us so we can review the circumstances of your request. Due to the nature of alcoholic beverages and applicable regulations, returns and refunds may be limited. We cannot guarantee refunds for products that have been opened, consumed, or damaged after delivery.

If your order arrives damaged, incorrect, or incomplete, please contact us within a reasonable period after delivery and provide photographs or other supporting documentation. Our customer service team will review the claim and work toward an appropriate resolution.

All refund and return requests are reviewed on a case-by-case basis. Keg N Bottle reserves the right to approve or deny refund requests in accordance with applicable laws and company policies.

For questions regarding your order, please contact:

Keg N Bottle
6060 El Cajon Blvd
San Diego, CA 92115, United States

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482